Project List

Client:
Monterey County, CA
Project:
Citygate performed an organizational review of Monterey County’s current Cannabis Program, including funding, organization, permitting, staffing, and workload. This review included recommendations for an efficient organizational structure, including formal and informal organizational alignment, management, and supervision of the Cannabis Program; job classifications, specifications, and compensation for employees in the Cannabis Program Office; efficient and effective staffing levels for the Cannabis Program; expectations related to positions being 100 percent funded by cannabis tax revenue; efficient and effective business processes and task assignments for cannabis licensing/permitting to alleviate the existing backlog, and to the extent possible, prevent new persistent backlogs; and best practice performance standards for cannabis licensing/permitting.
Client:
Monterey County, CA
Project:
Citygate performed an organizational review and analysis of Monterey County’s current homeless programs, funding, and coordination services. For this review, Citygate identified, evaluated, and recommended funding sources and budgeting structure for the Homeless Services function; identified and recommended organizational best practices, including comparisons with similar cities and counties; evaluated and recommended best practices for collaboration and coordination with various County departments, the Continuum of Care, local cities, school districts, businesses, and homeless service providers; and evaluated and recommended formal and informal organizational alignment, structure, and staffing for the Homeless Services function.
Client:
Monterey County, CA
Project:
Citygate conducted a review of the Resource Management Agency (RMA) of Monterey County, California. The objective of the study was to review current conditions, analyze opportunities for organizational changes and process improvements that can further enhance customer service, evaluate future service demands, and develop a Strategic Action Plan with a prioritized implementation schedule. Included in this objective was an emphasis on assessing the adequacy and currency of underlying land use and related policies, the allocation and assignment of long-range planners versus current planners, and how the current situation and practices may compound difficulties in the backlog of application and permit processing, consistency, reliability, timeliness, and overall customer and stakeholder service delivery and satisfaction. Also included was an analysis of the functions included under the structure of the RMA to determine if there are too many or too few functions. Ultimately, this review resulted in Citygate’s recommendation to reorganize the RMA into separate Community Development and Public Works departments, in which Citygate provided strategies and detailed recommendations regarding organizational alignment, staffing, classifications, and business processes. Monterey County completed the reorganization within six months of Citygate’s Final Report delivery. Subsequent to the completion of the review, at the County’s request, Citygate reviewed and evaluated the RMA’s efforts implementing the recommendations from the final report. Additionally, Citygate assisted in onboarding new leadership and management staff.
Client:
Monterey County, CA
Project:
Citygate completed a comprehensive services delivery and staffing review of the Monterey County Sheriff’s Department. This study addressed all facets of field, command, and support operations, including, but not limited to: Enforcement Operations (patrol), Corrections Operations (jail), Administration, Investigations, Internal Affairs, professional standards, training, records, support services, civil services, coroner services, and other specialty services.
Client:
Monterey County, CA
Project:
Citygate reviewed the Monterey County Emergency Medical Services System Communications Plan to integrate the upcoming radio system improvements. In addition, Citygate advised the EMS agency and hospitals regarding best-fit equipment needed to update capabilities. The project also considered all regional policies and state-mandated Incident Command System regulations.
Client:
Monterey County, CA
Project:
Citygate developed and facilitated a tabletop exercise to test the understanding of roles and responsibilities of first responders, government executives, jurisdictional authorities, and private industry in the event of a maritime hazardous materials spill into the Elkhorn Slough National Reserve. Additional objectives included strengthening core capabilities by examining the recovery and rehabilitation process on environmental impacts and testing operational coordination and response procedures for a maritime hazardous materials spill.
Client:
Monterey County, CA
Project:
Citygate conducted a review of issues in the ambulance transport system relating to the County’s contracted provider and the local government stakeholders. Citygate used focused listening and documentation review to substantiate issues identified and work separately and jointly with system partners to forge improved relations and operational agreements.
Client:
Monterey County, CA
Project:
Citygate conducted a healthcare preparedness partnership training, education, and exercise analysis for Monterey County. Citygate audited current emergency plans and training schedules and conducted a gap analysis and closure to identify short- and long-term vulnerabilities that may prevent a rapid, definitive, and effective response to an emergency in Monterey County. The plan is scalable and modifiable, with recommendations for training sources.
Client:
Monterey County, CA
Project:
Citygate reviewed the Monterey County Emergency Medical Services System Communications Plan to integrate the upcoming radio system improvements. In addition, Citygate advised the EMS agency and hospitals regarding best-fit equipment needed to update capabilities. The project also considered all regional policies and state-mandated Incident Command System regulations.
Client:
Monterey County, CA
Project:
Citygate developed and facilitated a tabletop exercise to test the understanding of roles and responsibilities of first responders, government executives, jurisdictional authorities, and private industry in the event of a maritime hazardous materials spill into the Elkhorn Slough National Reserve. Additional objectives included strengthening core capabilities by examining the recovery and rehabilitation process on environmental impacts and testing operational coordination and response procedures for a maritime hazardous materials spill.
Client:
Monterey County, CA
Project:
Citygate is currently performing an organizational review of Monterey County’s current Cannabis Program, including funding, organization, permitting, staffing, and workload. This review will include recommendations for an efficient organizational structure, including formal and informal organizational alignment, management, and supervision of the Cannabis Program; job classifications, specifications, and compensation for employees in the Cannabis Program Office; efficient and effective staffing levels for the Cannabis Program; expectations related to positions being 100 percent funded by cannabis tax revenue; efficient and effective business processes and task assignments for cannabis licensing/permitting to alleviate the existing backlog, and to the extent possible, prevent new persistent backlogs; and best practice performance standards for cannabis licensing/permitting.
Client:
Monterey County, CA
Project:
Citygate conducted a healthcare preparedness partnership training, education, and exercise analysis for Monterey County. Citygate audited current emergency plans and training schedules and conducted a gap analysis and closure to identify short- and long-term vulnerabilities that may prevent a rapid, definitive, and effective response to an emergency in Monterey County. The plan is scalable and modifiable, with recommendations for training sources.

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