Scope of work: A thorough review and analysis of service and staffing options for the Eden Prairie Fire Department. Citygate’s analysis will determine whether there are more effective, efficient, and improved deployment models for service delivery—consistent with state of Minnesota and national best practices—and will include a review and recommendation for fire service coverage for the City. As part of this thorough review, and in developing a Master Plan to guide the City going forward, Citygate will detail the pros and cons of each SOC model, the pros and cons of each staffing model identified, provide a detailed cost analysis of each SOC and staffing model identified, and will provide options for funding the cost of each model presented. Citygate will address the specific context and challenges that fire departments in Minnesota and much of the country face as a result of the changing fire, EMS, and demographic fact patterns, and will explore the potential staffing model changes required as a result of these changes.

A Standards of Coverage Assessment for the City of Costa Mesa, California. Citygate’s assessment includes a full deployment study and an analysis of response time and service capacity coverage for the One Metro West project application in northwest Costa Mesa for inclusion into the project environmental impact report.

Scope of work: A Fire Services Master Plan study for the Central Marin Fire Department. Citygate will evaluate and formulate recommendations for appropriate staffing and deployment of firefighting, emergency medical service, and specialized resources consistent with state and national best practices and generally conforming with recommendations of the Center for Public Safety Excellence (CPSE). The study is also intended to (1) include analysis and recommendations for the location of fire stations to minimize emergency incident response time, and (2) incorporate relevant data analysis and benchmarking to national standards as well as Department-established performance goals.

Scope of work: An Organizational Analysis, Community Risk Assessment, Standard of Coverage Study, and Five-Year Strategic Plan for the City of Palm Springs Fire Department. In preparing this study and Strategic Plan, Citygate will enlist significant involvement from the City’s partners, including the Agua Caliente Band of Cahuilla Indians. Citygate’s work will include a community risk analysis of Palm Springs with a 5- to 10-year projection; evaluation of existing aircraft rescue and firefighting operations in Palm Springs; response time analysis for both fire and EMS calls under City and County coverage models; and a determination regarding the optimal locations for fire stations. Citygate will evaluate the existing deployment model, identifying areas for improvement and recommendations for optimizing resource allocation and operational efficiency. Citygate will also evaluate the fee schedule for service and cost recovery.

Scope of work: Assist the Orange County Fire Authority with an update to its Standard of Response Cover Plan. Working with OCFA staff, Citygate will use incident statistics and geographic mapping to model the needs of the current deployment plan, update the risk assessment to include any major changes, and identify options to improve deployment.

Scope of work: A Standards of Coverage Assessment / Fire Services Master Plan for the Los Osos Community Services District. The study evaluates staffing and deployment, with recommendations for appropriate current and future firefighting and emergency medical service resources consistent with state and national best practices and generally conforming with the recommendations of the Center for Public Safety Excellence. In delivering a report that will help create a template for future decision making, Citygate’s study examines the effectiveness of inter-jurisdictional response to evaluate the benefits of the emergency services provided by the District and its partners.

Scope of work: A Fire Department Services Evaluation of more effective, efficient, and improved deployment models for service delivery for the City of Shakopee. The study includes analysis and recommendations for the future improvement of services to the community, with the goal to provide the best possible level of service while maintaining a fiscally responsible Department. Citygate will review the Department’s annual budgets and projected capital outlays compared with expected service demands to assist Department and City leaders in long term financial forecasting.

Citygate performed an organizational review and analysis of Monterey County’s current homeless programs, funding, and coordination services. For this review, Citygate identified, evaluated, and recommended funding sources and budgeting structure for the Homeless Services function; identified and recommended organizational best practices, including comparisons with similar cities and counties; evaluated and recommended best practices for collaboration and coordination with various County departments, the Continuum of Care, local cities, school districts, businesses, and homeless service providers; and evaluated and recommended formal and informal organizational alignment, structure, and staffing for the Homeless Services function.

Citygate completed an operations assessment for the Police and Fire Departments in the City of Orem, Utah. This assessment of both departments entailed an examination of the current staffing needs and anticipated workload increases based on community growth; a review of the feasibility of continuing to operate a public safety answering point; and a review of performance and operational data to evaluate productivity and recommend improvements, where possible. As part of this study, Citygate performed a Fire Department Standards of Coverage assessment and a police field operations review.

Citygate assisted the City of San Luis Obispo, California, and its partners to study the opportunities and constraints in merging some of the County’s police and fire dispatch centers into one shared center located at the San Luis Obispo Police Department dispatch center.