Project List

Client:
Monterey County, CA
Project:
Citygate is currently performing an organizational review and analysis of Monterey County’s current homeless programs, funding, and coordination services. For this review, Citygate will identify, evaluate, and recommend funding sources and budget structure for the Homeless Services function; identify and recommend organizational best practices, including comparisons with like cities and counties; evaluate and recommend best practices for collaboration and coordination with various County departments, the Continuum of Care, local cities, school districts, businesses, and homeless service providers; and evaluate and recommend formal and informal organizational alignment, structure, and staffing for the Homeless Services function.
Client:
Monterey County, CA
Project:
Citygate conducted a review of the Resource Management Agency (RMA) of Monterey County, California. The objective of the study was to review current conditions, analyze opportunities for organizational changes and process improvements that can further enhance customer service, evaluate future service demands, and develop a Strategic Action Plan with a prioritized implementation schedule. Included in this objective was an emphasis on assessing the adequacy and currency of underlying land use and related policies, the allocation and assignment of long-range planners versus current planners, and how the current situation and practices may compound difficulties in the backlog of application and permit processing, consistency, reliability, timeliness, and overall customer and stakeholder service delivery and satisfaction. Also included was an analysis of the functions included under the structure of the RMA to determine if there are too many or too few functions. Ultimately, this review resulted in Citygate’s recommendation to reorganize the RMA into separate Community Development and Public Works departments, in which Citygate provided strategies and detailed recommendations regarding organizational alignment, staffing, classifications, and business processes. Monterey County completed the reorganization within six months of Citygate’s Final Report delivery. Subsequent to the completion of the review, at the County’s request, Citygate reviewed and evaluated the RMA’s efforts implementing the recommendations from the final report. Additionally, Citygate assisted in onboarding new leadership and management staff.
Client:
Stanford University, CA
Project:
Citygate completed an extensive fire services review for Stanford University that included identifying risks, fire prevention programs, alternative service delivery plans, and cost models. This included assisting Stanford with its decision-making on the provision of fire services, including assisting the University with its mediation with the City of Palo Alto and final contract negotiations with the City.
Client:
City of San Diego, CA
Project:
Citygate completed an ambulance services contract analysis for the City of San Diego Fire-Rescue Department. This study included a peer review of existing deployment and compliance measures and methods, a review of the ambulance provider’s plan for improving response time performance, and the negotiation of a system stabilization contract amendment on behalf of the City. In addition, Citygate helped co-design a Request for Proposal to successfully re-bid the system.
Client:
San Mateo County, CA
Project:
Stemming from Citygate’s evaluation of the performance of the current vendor providing animal care and control services for San Mateo County, California, Citygate provided technical consulting support for the County’s efforts to prepare a request for proposals (RFP) for the contract period for one or more vendor(s) to provide those same services to the County and its member cities. This project included providing detailed requirements and specifications for the services to be performed by the prospective vendor(s) as described in the upcoming RFP; minimum reporting requirements to be met by the vendor(s); and recommended evaluation criteria presented in the RFP, along with an associated scoring sheet to be used by the County during the evaluation of proposals received in response to the RFP.
Client:
Ross Valley Fire Department, CA
Project:
Citygate assisted the Ross Valley Fire Department in designing and assessing a contract for Fire Chief services.
Client:
Alameda County Health Care Services Agency, CA
Project:
Citygate completed an operational and economic analysis, RFP design, and bid review for the Alameda County Health Care Services Agency (HCSA). This review was to determine the financial viability of the system and system efficacy in terms of deployment, and then help the County HCSA develop an RFP and vendor selection tools for the provision of emergency medical services and aid the County in its selection of the next County EMS vendor.
Client:
Lawrence Livermore National Laboratory, CA
Project:
Citygate provided consulting services to Lawrence Livermore National Laboratory to assist in the acquisition of fire and emergency medical services for three sites overseen by Lawrence Livermore National Security, LLC.
Client:
City of Greenfield, CA
Project:
Citygate assisted the City of Greenfield in recruiting a qualified Fire Chief to lead the newly formed Greenfield Fire Department.
Client:
North Monterey County Fire Protection District, CA
Project:
Citygate assisted the North Monterey County Fire Protection District in its process of recruiting a Fire Chief.

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