Citygate completed a high-level field operations and sheltering practices cost analysis for the Contra Costa County Animal Services Department. This study assisted the County in determining the cost efficacy of the service it provided to the 18 cities with which it contracts and whether its current service delivery policies were aligned with its reimbursement practices, especially in light of County and contract city growth and sheltering overpopulation in an environment in which citizens expect increasingly efficient and compassionate care.