Citygate completed a comprehensive analysis of the City of Andover’s fire services to develop a fire protection and paramedic services Master Plan, including a Standards of Coverage study, with strategic options for short-, mid-, and long-term service delivery. The review included an evaluation of the City’s volunteer firefighting force, as the City utilizes a cadre of volunteer firefighters to respond to the fire station for assignment during a structure fire. The review also included an assessment of the Department’s administrative and headquarters functions, including responsibilities and workflow for administration, prevention, training, and EMS functions. Finally, the review included an assessment of the location, condition, and space allocation of the City’s Fire Department.