Citygate conducted a Standard of Coverage planning analysis (fire station and crew deployment), along with a strategic management review of non-response (administrative) services for the City of Ogden Fire Department. Citygate provided a fiscal analysis of the costs needed to replace and rehabilitate several fire stations, increase quint staffing and add several headquarters positions, and purchase several new apparatuses. This evaluation of the Department’s overall response performance revealed several opportunities for improvement, including call processing time. Since recommendations were made in 2007, the Department has given this issue significant attention and implemented a dispatching priority system. From 2009 to 2015, fire call processing times were reduced by 66 percent and EMS call processing times were reduced by 83 percent.