Citygate conducted an organization analysis of Clark County’s Permit Services Division of the Community Development Department. The objective of the study was to analyze the policies, procedures, management, and operations of the Permit Services Division and to make recommendations for improving the development and permitting related services provided by the County to its citizens and stakeholders. To accomplish this objective, we evaluated the Permit Services organizational model and management systems, organizational relationships, allocation of employees and other resources, data management, personnel management and training, records management, communications, information systems, facilities and equipment, fiscal management, relationships with citizens, employee morale, and related aspects to determine if these are in alignment with the departments’ mission and policies.