Performance Audit of Housing Department
Service type.

Completed Projects

Performance Audit of Housing Department

Completed Date:
July 2009
Project Description:

Citygate conducted a performance audit of the City of Pasadena’s Housing Department. The scope of the study included all major program areas of the Housing Department: Housing Production, Rental Assistance, Supportive Housing, and Community Development. Citygate first analyzed the mission of the Department and its overall philosophy and assessed the congruence of these critical guidelines with the orientation of the City Council, as well as the needs of the community. The next step was evaluating the organizational structure and management systems, organizational relationships, allocation of employees and other resources, data management, personnel management and training, records management, communications, information systems, facilities and equipment, fiscal management, relationships with citizens, employee morale, and related aspects to determine if these are in alignment with the Housing Department’s mission and policies.


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