We understand your great labor for lasting impact in your community. We share your aspirations for a higher quality of life for all. But, like you, we have also felt stifled by local politics, budget challenges, or the enormous inertia of apathy.
We are senior public sector executives committed to public service. This continues to be our motivation. Through insightful analysis and meaningful recommendations, our leading ambition is to serve you and your community to cultivate good governance and transformational change.
How can we serve you?
You know the drill: One more consultant is selected, the project takes longer than expected, and you get some uninspired and uninspiring findings and recommendations to implement that don’t really move the needle.
But what happens when leadership and organizational culture consultants go beyond a report?
You can realize your service delivery aspirations, and Citygate can help. We produce outcomes and results, not just another report. Our executive-level, practitioner leadership and organizational culture consulting team goes beyond a report because we care deeply about character development, your passion to lead well and develop leaders, and the vital role you play in enriching life in the public interest.
Our team of senior public sector executives looks forward to serving you. As long-time local government servants, we understand how important efficient and effective local government organizations are to building vibrant communities.
“I really want to express my appreciation for this work that’s been done in a collaborative way in which the study was put together. . . . I’ve seen a number of studies start in the fire department and this is the first one I can remember that has actually been fully completed and brought to the council, and it was done in a very thorough fashion. This is the best assemblage of comprehensive information about the fire department today, as well as what our needs might be in the future, that I have seen. So thanks to everyone. Thank you, Stewart, for giving us our money’s worth on our consultant contract with you.”
City Manager City of San Luis Obispo
“I am really, really impressed. I am impressed at the exhaustiveness of your study, impressed at the honesty and candor with which you expressed your findings; I am very impressed at the constructive tone of it, and that you came in under budget as well. So, thank you very much. I think that this document is going to be a cornerstone for us really moving forward for the next five, ten, twenty [years], half a century.”
Salt Lake City Council Meeting
“I wanted to offer my compliments to Citygate, to Mr. Gary for this very comprehensive report.”
San Luis Obispo Council Member
“I really, really enjoyed reading your Word product. I appreciate the fact that it was direct, it was constructive, and . . . it wasn’t finger-pointing, it was just . . . the facts. And I think that the money was well spent.”
Salt Lake City Council Meeting
“Thank you very much for a comprehensive report. Thank you.”
“I was absolutely thrilled with the report because it was very comprehensive, very detailed. I call it the ‘time-in-motion study’ almost and some of the aspects [are] ‘how does your paper flow? How can you make your processes better? . . . As a government agency, how can we provide better service to the constituents?’ And to us we think that this study identifies those things down to all of the small paper processes and flows.”
Retired City Manager City of Vista, CA
“Thank you so much for this training. This was the best PIO training I’ve ever received.”
S-403 Information Officer class participant
“Thank you so much for all you have done. And it’s so comprehensive, I know it’s going to take a while for us to digest it all, but I think you’ve come up with some really good recommendations.”
Pro Tempore City of Vista, CA
“I think Citygate has done a great job. It seems like you’ve been most thorough and even-handed in your evaluations and you’ve given us certainly a lot of suggestions and guidelines to work with.”
City of Vista, CA
“I think this is one of the most comprehensive reports and I think probably one of the best presented reports I’ve seen in my years in government service. I want to start off by commending you for that and acknowledge that the work that you were able to do with cooperation from all of the different firefighting agencies in this region was second-to-none.”
Supervisor First District San Diego County
Every organization will face external challenges beyond their control. However, some of the most frustrating and costly challenges originate from within and have one thing in common: people. Therefore, the principle challenge that an organization will face is how to acquire, develop, engage, and retain the right people.
Citygate President David DeRoos says, “This is a must read for every organizational leader. This inside look at acquiring the right people, empowering them, and creating a high-performing culture provides a powerful strategy to influence the performance of any organization. I believe this is the ‘secret sauce’ for improving performance, productivity, and results!”