Citygate completed a management and operations review of the City of Glendale’s Maintenance Services Section. The Maintenance Services Section is responsible for maintaining all of Glendale’s street trees, commercial center street furniture and amenities, roads, sidewalks, gutters, storm drains, and sewers. The analysis included an evaluation of infrastructure-related General Fund and capital improvement program resource allocation, maintenance service levels, staffing and operations, including maintenance crew size and historical staffing trends; the use of vehicles, equipment, and technology; and a review of deferred maintenance of the City’s infrastructure. A primary focus of the project for Maintenance Services was the alarming increase in maintenance, repair, re-habilitation, and replacement cycles related to street trees, road maintenance, sidewalks, and other components of the City’s infrastructure.

Citygate conducted an organizational assessment of the Public Works Division’s Engineering Section for the City of Glendale, California. The assessment included evaluation of the existing organizational structure, staffing levels, personnel deployment, supervision, cost efficiency, and service quality, as well as an analysis of in-house versus contract services.

Citygate completed a management and operations review of the City of Glendale’s Traffic and Transportation Section. The analyses included an evaluation of infrastructure-related General Fund and capital improvement program resource allocation, maintenance service levels, staffing and operations, including maintenance crew size and historical staffing trends; the use of vehicles, equipment, and technology; and a review of deferred maintenance of the City’s infrastructure.