Scope of work: A Standards of Cover study and Community Risk Assessment for the City of Glendale Fire Department. The project includes an analysis of the adequacy of headquarters programs and facilities. Citygate will evaluate the Department’s current and projected near-term future service demand to the Department’s EMS deployment, wildland firefighting, technical rescue, and other specialty services to best serve the City’s evolving demographics and demand needs. From this analysis, Citygate will generate a Fire Services Master Plan from which the City can manage immediate and longer-term fire service programs.

Citygate completed a management and operations review of the City of Glendale’s Maintenance Services Section. The Maintenance Services Section is responsible for maintaining all of Glendale’s street trees, commercial center street furniture and amenities, roads, sidewalks, gutters, storm drains, and sewers. The analysis included an evaluation of infrastructure-related General Fund and capital improvement program resource allocation, maintenance service levels, staffing and operations, including maintenance crew size and historical staffing trends; the use of vehicles, equipment, and technology; and a review of deferred maintenance of the City’s infrastructure. A primary focus of the project for Maintenance Services was the alarming increase in maintenance, repair, re-habilitation, and replacement cycles related to street trees, road maintenance, sidewalks, and other components of the City’s infrastructure.

Citygate conducted an organizational assessment of the Public Works Division’s Engineering Section for the City of Glendale, California. The assessment included evaluation of the existing organizational structure, staffing levels, personnel deployment, supervision, cost efficiency, and service quality, as well as an analysis of in-house versus contract services.

Citygate completed a management and operations review of the City of Glendale’s Traffic and Transportation Section. The analyses included an evaluation of infrastructure-related General Fund and capital improvement program resource allocation, maintenance service levels, staffing and operations, including maintenance crew size and historical staffing trends; the use of vehicles, equipment, and technology; and a review of deferred maintenance of the City’s infrastructure.