Solve your animal services department's biggest challenges with help from executive-level local government consultants

We are senior public sector executives committed to public service. Our leading ambition is to serve you and your community to cultivate good governance and transformational change.

in Business

Citygate is your partner in public service.

You’re dedicated to serving your community.
We’re dedicated to serving you!

We understand your great labor for lasting impact in your community. We share your aspirations for a higher quality of life for all. But, like you, we have also felt stifled by local politics, budget challenges, or the enormous inertia of apathy.

We are senior public sector executives committed to public service. This continues to be our motivation. Through insightful analysis and meaningful recommendations, our leading ambition is to serve you and your community to cultivate good governance and transformational change.

Animal services department consulting that goes beyond a report

Solve your biggest animal services department challenge.

You know the drill: One more consultant is selected, the project takes longer than expected, and you get some uninspired and uninspiring findings and recommendations to implement that don’t really move the needle.

But what happens when animal services consultants go beyond a report?

You get concrete steps, you get partners, and you get a plan. You’re encouraged, and your biggest challenges suddenly seem solvable.

You can realize your service delivery aspirations, and Citygate can help. We produce outcomes and results, not just another report. Our executive-level, practitioner animal services consulting team goes beyond a report because we care deeply about delivering these critical services to your customers, your passion to make your community safer and more humane for animals and residents, and the vital role you play in enriching life in the public interest.

Get analysis and solutions with a broad array of animal services department offerings, such as:

Animal Shelter Analysis


Communication and Dispatch Systems

Consolidations, Separations, and Service Alternatives

Cost Recovery

Customer/Citizen and Employee Surveys

Education Program and Community Outreach Analysis

Information Technology

Management Structures Analyses

Master/Strategic Plans


Shelter Disease Prevention Measures

Policy and Procedure Review and Development



Vehicle Fleet and Equipment Review


Ambitious efforts require a passionate team, not just a consultant.

With our Virtual City Hall model, Citygate has expertise across nearly the full array of local government functions.

Our team of senior public sector executives looks forward to serving you. As long-time local government servants, we understand how important efficient and effective local government organizations are to building vibrant communities.

“I really want to express my appreciation for this work that’s been done in a collaborative way in which the study was put together. . . . I’ve seen a number of studies start in the fire department and this is the first one I can remember that has actually been fully completed and brought to the council, and it was done in a very thorough fashion. This is the best assemblage of comprehensive information about the fire department today, as well as what our needs might be in the future, that I have seen. So thanks to everyone. Thank you, Stewart, for giving us our money’s worth on our consultant contract with you.”

Ken Hampian

City Manager City of San Luis Obispo

“I am really, really impressed. I am impressed at the exhaustiveness of your study, impressed at the honesty and candor with which you expressed your findings; I am very impressed at the constructive tone of it, and that you came in under budget as well. So, thank you very much. I think that this document is going to be a cornerstone for us really moving forward for the next five, ten, twenty [years], half a century.”

Luke Garrott

Salt Lake City Council Meeting

“I wanted to offer my compliments to Citygate, to Mr. Gary for this very comprehensive report.”

John Ashbaugh

San Luis Obispo Council Member

“I really, really enjoyed reading your Word product. I appreciate the fact that it was direct, it was constructive, and . . . it wasn’t finger-pointing, it was just . . . the facts. And I think that the money was well spent.”

J.T. Martin

Salt Lake City Council Meeting

“Thank you very much for a comprehensive report. Thank you.”


Palm Springs

“I was absolutely thrilled with the report because it was very comprehensive, very detailed. I call it the ‘time-in-motion study’ almost and some of the aspects [are] ‘how does your paper flow? How can you make your processes better? . . . As a government agency, how can we provide better service to the constituents?’ And to us we think that this study identifies those things down to all of the small paper processes and flows.”

Rita Geldert

Retired City Manager City of Vista, CA

“Thank you so much for this training. This was the best PIO training I’ve ever received.”

Lorrie Brewer

S-403 Information Officer class participant

“Thank you so much for all you have done. And it’s so comprehensive, I know it’s going to take a while for us to digest it all, but I think you’ve come up with some really good recommendations.”


Pro Tempore City of Vista, CA

“I think Citygate has done a great job. It seems like you’ve been most thorough and even-handed in your evaluations and you’ve given us certainly a lot of suggestions and guidelines to work with.”

Council Member

City of Vista, CA

“I think this is one of the most comprehensive reports and I think probably one of the best presented reports I’ve seen in my years in government service. I want to start off by commending you for that and acknowledge that the work that you were able to do with cooperation from all of the different firefighting agencies in this region was second-to-none.”

Greg Cox

Supervisor First District San Diego County


How can we serve you?

Discuss your next project

Citygate in the News