Organization Led by Citygate Senior Associate Bill Cook Receives National Award Categories: Community Development, General Management Consulting, In the News, Management Consulting Tag: Award, Bill Cook, Local Government February 2, 2019 The following article was acquired from the Weber State University website. Plan to Help Central Ogden Neighborhood Receives National Award OGDEN, Utah – The International Town & Gown Association honored the Ogden Civic Action Read More
Customer Service.Gov Translated to Arabic Categories: Leadership, Animal Care and Control, books, Bruce McClendon, cgbooks, Community Development, Emergency Management & Operations Training, Fire Department Consulting, Fire Protection and Emergency Services Consulting, General Management Consulting, In the News, Incident Management Training, Management Consulting, Police Services Consulting, Public Safety, Strategic Planning March 2, 2016 Customer Service.Gov: Technology Tools and Customer Service Principles for Innovation and Entrepreneurial Government, a user’s guide for to help governments develop and deliver better products and services, has been translated to Arabic. Customer Service.Gov, Read More
Steve Harman Performs Executive Search for New Los Angeles General Manager of Personnel Categories: Executive Search Consulting, General Management Consulting, In the News, Leadership Tag: Executive Search, General Manager, Los Angeles, Steve Harman October 24, 2014 Mayor Garcetti Nominates Wendy Macy as Next General Manager of Personnel Originally authored by the Office of Los Angeles Mayor Eric Garcetti at https://www.lamayor.org/mayor_garcetti_nominates_wendy_macy_as_next_general_manager_of_personnel. To see the original article, please click here. Mayor Eric Read More
Citygate’s Steve Harman assists placement of Provo’s new Police Chief Categories: Executive Search Consulting, General Management Consulting, In the News, Police Services Consulting, Public Safety, Uncategorized Tag: Police Chief Executive Search, Public Safety, S-420 Command and General Staff December 2, 2013 Provo names new Police Chief. John King, a 30-year veteran of law enforcement, has been selected as Provo’s new police chief by Mayor John Curtis. The announcement was made early Wednesday. King succeeds Rick Read More
Citygate Associates’ Salinas Community Development Report Adopted Categories: Community Development, General Management Consulting, In the News, Uncategorized Tag: Bruce McClendon, City Management, Community Development Department Consulting, Community Development Review, David DeRoos, Jay Corey, Keith Clarke, Management Review, Organizational Analysis, Report October 22, 2013 Citygate Associates consultants Jay Corey, Bruce McClendon, and Keith Clarke complete successful Organizational Analysis of Salinas Community Development Department After close to two hours of discussion and debate, Salinas City Council voted unanimously Tuesday Read More
Customer Service.Gov Categories: books, Bruce McClendon, cgbooks, General Management Consulting, Management Consulting August 22, 2013 Customer service for most governments today continues to be more about lip service and symbolism, than real service. All too often, what passes for customer service are slogans, posters and sporadic training programs that Read More
Customer Service.Gov – New book published by Citygate Press available now; written by Citygate consultant Bruce McClendon Categories: Bruce McClendon, General Management Consulting, In the News, Uncategorized Tag: Authors, Books, City Management, Community Development Department Consulting, Information Technology, Strategic Planning August 21, 2013 Customer Service.Gov: Technology Tools and Customer Service Principles for Innovative and Entrepreneurial Government As reviewed by Ted Gaebler, author of Reinventing Government: “Customer Service.Gov is a user’s guide for applying technology tools and the Read More
Citygate Consultant Bruce McClendon Co-Authors “Big Data” Promises a Revolution in ICMA Public Management Magazine Categories: Bruce McClendon, General Management Consulting, In the News, Uncategorized Tag: Authors, Books, City Management, Information Technology, Local Government, Strategic Planning August 15, 2013 “Big Data” Promises a Revolution by Bruce McClendon and Wally Hill It’s called “big data.” And big it is. This emerging field promises to revolutionize government and business. How? By capturing, curating, managing, processing, Read More
Customer Service in an Upswing Housing Market: Getting Prepared! Categories: Cornerstone, General Management Consulting, In the News, Jay Corey, Management Consulting, white papers Tag: Animal Care and Control, City Management, Community Development, Community Development Consulting, Customer Service, Economic Development, Information Technology, Local Government Agency, Planning July 1, 2013 By Jay Corey, MPA Principal Citygate Associates, LLC Demand for housing throughout California is once again on the upswing. Inventories are down and buyers who have been sitting on the sidelines are now jumping Read More
Citygate Consultant Greg Wellman Commended for Service in Local Government Categories: General Management Consulting, In the News Tag: City Management, Local Government May 3, 2013 Article: Former leader of Merced County, Atwater commended for service “A man who was once at the helm of Merced County and Atwater was recently recognized for more than four decades of work in Read More