Solve your biggest clerk’s office challenges with help from executive-level local government consultants

We are senior public sector executives committed to public service. Our leading ambition is to serve you and your community to cultivate good governance and transformational change.

in Business

Citygate is your partner in public service.

You’re dedicated to serving your community.
We’re dedicated to serving you!

We understand your great labor for lasting impact in your community. We share your aspirations for a higher quality of life for all. But, like you, we have also felt stifled by local politics, budget challenges, or the enormous inertia of apathy.

We are senior public sector executives committed to public service. This continues to be our motivation. Through insightful analysis and meaningful recommendations, our leading ambition is to serve you and your community to cultivate good governance and transformational change.

Clerk’s office consulting that goes beyond a report

Solve your biggest clerk’s office services challenge.

You know the drill: One more consultant is selected, the project takes longer than expected, and you get some uninspired and uninspiring findings and recommendations to implement that don’t really move the needle.

But what happens when clerk’s office consultants go beyond a report?

You get concrete steps, you get partners, and you get a plan. You’re encouraged, and your biggest challenges suddenly seem solvable.

You can realize your service delivery aspirations, and Citygate can help. We produce outcomes and results, not just another report. Our executive-level, practitioner clerk’s office consulting team goes beyond a report because we care deeply about delivering these critical services to your customers, your passion as the flag bearer and facilitator of democratic, transparent local governance, and the vital role you play in enriching life in the public interest.

Get analysis and solutions with a broad array of clerk’s office service offerings, such as:


Consolidations, Separations, and Service Alternatives

Cost Recovery

Customer Service Enhancement

Interdepartmental Coordination and Team Building

Management Structures

Master/Strategic Plans




Ambitious efforts require a passionate team, not just a consultant.

With our Virtual City Hall model, Citygate has expertise across nearly the full array of local government functions.

Our team of senior public sector executives looks forward to serving you. As long-time local government servants, we understand how important efficient and effective local government organizations are to building vibrant communities.

“I really want to express my appreciation for this work that’s been done in a collaborative way in which the study was put together. . . . I’ve seen a number of studies start in the fire department and this is the first one I can remember that has actually been fully completed and brought to the council, and it was done in a very thorough fashion. This is the best assemblage of comprehensive information about the fire department today, as well as what our needs might be in the future, that I have seen. So thanks to everyone. Thank you, Stewart, for giving us our money’s worth on our consultant contract with you.”

Ken Hampian

City Manager City of San Luis Obispo

“I am really, really impressed. I am impressed at the exhaustiveness of your study, impressed at the honesty and candor with which you expressed your findings; I am very impressed at the constructive tone of it, and that you came in under budget as well. So, thank you very much. I think that this document is going to be a cornerstone for us really moving forward for the next five, ten, twenty [years], half a century.”

Luke Garrott

Salt Lake City Council Meeting

“I wanted to offer my compliments to Citygate, to Mr. Gary for this very comprehensive report.”

John Ashbaugh

San Luis Obispo Council Member

“I really, really enjoyed reading your Word product. I appreciate the fact that it was direct, it was constructive, and . . . it wasn’t finger-pointing, it was just . . . the facts. And I think that the money was well spent.”

J.T. Martin

Salt Lake City Council Meeting

“Thank you very much for a comprehensive report. Thank you.”


Palm Springs

“I was absolutely thrilled with the report because it was very comprehensive, very detailed. I call it the ‘time-in-motion study’ almost and some of the aspects [are] ‘how does your paper flow? How can you make your processes better? . . . As a government agency, how can we provide better service to the constituents?’ And to us we think that this study identifies those things down to all of the small paper processes and flows.”

Rita Geldert

Retired City Manager City of Vista, CA

“Thank you so much for this training. This was the best PIO training I’ve ever received.”

Lorrie Brewer

S-403 Information Officer class participant

“Thank you so much for all you have done. And it’s so comprehensive, I know it’s going to take a while for us to digest it all, but I think you’ve come up with some really good recommendations.”


Pro Tempore City of Vista, CA

“I think Citygate has done a great job. It seems like you’ve been most thorough and even-handed in your evaluations and you’ve given us certainly a lot of suggestions and guidelines to work with.”

Council Member

City of Vista, CA

“I think this is one of the most comprehensive reports and I think probably one of the best presented reports I’ve seen in my years in government service. I want to start off by commending you for that and acknowledge that the work that you were able to do with cooperation from all of the different firefighting agencies in this region was second-to-none.”

Greg Cox

Supervisor First District San Diego County


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