Citygate completed a Citywide organizational review and analysis of the departments of Public Works, Water and Wastewater Utilities, and Electric Utility for the City of Colton, California. The following departments were also included in the study: City Manager, City Clerk, Human Resources, Finance, Purchasing, Information Services, Treasurer, Redevelopment and Economic Development, Community Development, Fire, and Community Services. The organizational review assessed the City's management systems, organization structure, productivity, service delivery, staffing levels, and budget comparisons in terms of its overall economy, effectiveness, and efficiency.

Citygate completed eight rotating general management and operations studies for the City of Ogden’s Community Development, Public Works, Code Enforcement, Community Services, Redevelopment Agency, Police Department, Animal Services, and Fire Department. Each study analyzed the performance measurement, policies, procedures, management, and operations of the Department. Citygate examined issues related to the philosophy and mission; organizational structure and management systems; organizational relationships; relationships with citizens; allocation of employees and other resources; personnel management and training; data management; records management, communications, and information systems; facilities and equipment; management methodologies; maintenance functions; and fiscal management of each Department.

Citygate completed a Citywide management audit for the City of Pinole, California. The project was conducted at the initiative of the City Council and emphasized the establishment of performance measures for each Department and division of the City, including Public Works, Community Development, Planning, Building, Redevelopment, Administration, Finance, Personnel, Police, Fire, and Sewer Treatment. Citygate also formulated recommendations to improve the efficiency and effectiveness of the City. Included in the project was the evaluation of the City’s financial stability and measures to improve the health and vigor of the City’s finances. As part of this analysis, Citygate also reviewed the adequacy of the City’s cost-recovery methodology.

Citygate completed a management and operations review of the City of Glendale’s Maintenance Services Section. The Maintenance Services Section is responsible for maintaining all of Glendale’s street trees, commercial center street furniture and amenities, roads, sidewalks, gutters, storm drains, and sewers. The analysis included an evaluation of infrastructure-related General Fund and capital improvement program resource allocation, maintenance service levels, staffing and operations, including maintenance crew size and historical staffing trends; the use of vehicles, equipment, and technology; and a review of deferred maintenance of the City’s infrastructure. A primary focus of the project for Maintenance Services was the alarming increase in maintenance, repair, re-habilitation, and replacement cycles related to street trees, road maintenance, sidewalks, and other components of the City’s infrastructure.

Citygate conducted an organizational assessment of the Public Works Division’s Engineering Section for the City of Glendale, California. The assessment included evaluation of the existing organizational structure, staffing levels, personnel deployment, supervision, cost efficiency, and service quality, as well as an analysis of in-house versus contract services.

Citygate completed a management and operations review of the City of Glendale’s Traffic and Transportation Section. The analyses included an evaluation of infrastructure-related General Fund and capital improvement program resource allocation, maintenance service levels, staffing and operations, including maintenance crew size and historical staffing trends; the use of vehicles, equipment, and technology; and a review of deferred maintenance of the City’s infrastructure.

Citygate conducted a Citywide management audit for the City of Glendora, California, including the Police Department. The study culminated with recommended ways in which the City organizational structure can better serve the community and be more user friendly. The study further determined the extent to which the members of the City employee structure take advantage of appropriate training, equipment, and technology and whether there might be more efficient implementation of technological advances. The study also recommended cost savings and restructuring to permit funding of capital requirements. The following Departments were also included in the study: Community Services, Public Works, Administration, City Clerk, Finance, Planning, and the Public Library.