Scope of work: A standards of coverage study and organizational review for the cities of West St. Paul and South St. Paul South Metro Fire Department. Citygate will conduct a thorough review and analysis of services, staffing, apparatus, and facility options for the Department. Citygate's work includes, as requested, a comprehensive Standards of Coverage document analyzing resource deployment to determine whether the Department is properly deployed to meet its community’s risks and expectations; and a comprehensive review of organizational hierarchy, distribution of workload, and management practices weighed against contemporary organizational principles and business processes. A review of fire station locations and relevant recommendations will also be included, in which Citygate will analyze the Department’s current two-station response model to determine its effectiveness in providing present and future services, with comparative response model options analyzed in parallel. In delivering a report that will help create a template for future analysis, Citygate’s study will examine the effectiveness of inter-jurisdictional response to evaluate the benefits of the emergency services provided by the Department and its partners.

Scope of work: A limited GIS travel time coverage study for the Snohomish County Fire District #4.

Scope of work: A service delivery and staffing study for Portland Fire and Rescue in the City of Portland, Oregon. Using the Standards of Coverage process, Citygate described the community served and the services provided; reviewed community outcome expectations and performance goals; conducted an analysis of community risks; and evaluated the current deployment, including fire station quantity and location, the quantity and types of apparatus, staffing levels, specialized capabilities, and first-due and ERF performance. Additionally, this study included an assessment of the needs of underrepresented and vulnerable populations and the capacity of headquarters programs to support field deployment.

Scope of work: Citygate built upon our previous 2020 Community Risk Assessment / Standards of Coverage (SOC) Analysis for the City of Carlsbad Fire Department. This engagement included reviewing the older fire stations and apparatus; preparing a functional Master Plan for their long-term use, modification, or replacement; and providing options for how to fund future fire stations.

Scope of work: Development of a Fire Master Plan for the Cy-Fair community of the northwest Houston metropolitan area. This engagement—based on Harris County Emergency Services District #9’s unique Fire and EMS fact pattern and varied risks—included a community risk assessment, a standard of cover study, and a compliance audit. The Master Plan also included the development of a strategic plan to ensure goals are actionable and categorized by priority over the long term.

Scope of Work: An update of Citygate’s 2017 Community Risk Assessment / Standards of Coverage study for the City of San Marcos Fire Department. The update provided recommendations for the appropriate staffing and deployment of firefighting and emergency medical service resources to meet the currently projected needs of the City, consistent with state and national best practices.

Scope of work: A Standards of Cover analysis of paramedic units with recommendations for future expansion of the program within Weber County. Citygate’s Standards of Cover assessment utilized historical incident data to evaluate existing resource deployment for proper distribution and concentration purposes and developed recommendations for strategic planning purposes based on both demand and a concentration analysis.

A study of ambulance service delivery models for the City of San Rafael. This assessment includes analysis of EMS service levels, staffing, hiring and training, standards of coverage, and will address the potential impacts of options presented to the City.

Citygate conducted the first-ever independent Standards of Coverage evaluation of the Los Angeles Fire Department’s fire and emergency medical services deployment system, including the current system’s capacity to evolve over time as a very diverse metropolitan area. This analysis determined whether current fire station locations and crew/apparatus staffing are sufficient to meet the unique needs of the Department’s service area. A comprehensive community risk assessment was also included as part of the overall analysis.

Citygate provided a Standards of Coverage and staffing study in support of the City’s related Santa Clara Development Project. The study included an analysis of the response area, apparatus needs and replacement costs, staffing needs, and specialized training, apparatus, and equipment to address the unique hazards and demands posed by the former landfill parcels. The results of the study will be used to develop a plan to respond to the specific needs and requirements of the related Santa Clara Development Project and will provide recommendations to the City and Developer to improve and enhance the overall safety and security of future patrons and residents of this new mixed-use development.