Scope of work: A standards of coverage study and organizational review for the cities of West St. Paul and South St. Paul South Metro Fire Department. Citygate will conduct a thorough review and analysis of services, staffing, apparatus, and facility options for the Department. Citygate's work includes, as requested, a comprehensive Standards of Coverage document analyzing resource deployment to determine whether the Department is properly deployed to meet its community’s risks and expectations; and a comprehensive review of organizational hierarchy, distribution of workload, and management practices weighed against contemporary organizational principles and business processes. A review of fire station locations and relevant recommendations will also be included, in which Citygate will analyze the Department’s current two-station response model to determine its effectiveness in providing present and future services, with comparative response model options analyzed in parallel. In delivering a report that will help create a template for future analysis, Citygate’s study will examine the effectiveness of inter-jurisdictional response to evaluate the benefits of the emergency services provided by the Department and its partners.

Scope of work: A study of Paramedic Ambulance Services throughout the Unified Service Area of San Diego County, CA. This study includes review of the organization’s existing and historical financial and business operations; comparing financial, business operations, revenue sources, service costs and deliverables to other similar organizations in other regions/areas; providing multi-year projections; and showing areas of efficiencies, deficiencies, and models for improvement with detailed methods for implementation.

Scope of work: A peer review of the emergency ground ambulance and interfacility transport services procurement documents and process for San Bernardino County, California. The study will include peer review of specific deliverables associated with procurement of emergency ground ambulance and interfacility transport services, review of the Request for Proposals document and the provision of feedback prior to release of the procurement, and technical review and evaluation of proposer documents and contract.

Scope of work: A service delivery and staffing study for Portland Fire and Rescue in the City of Portland, Oregon. Using the Standards of Coverage process, Citygate described the community served and the services provided; reviewed community outcome expectations and performance goals; conducted an analysis of community risks; and evaluated the current deployment, including fire station quantity and location, the quantity and types of apparatus, staffing levels, specialized capabilities, and first-due and ERF performance. Additionally, this study included an assessment of the needs of underrepresented and vulnerable populations and the capacity of headquarters programs to support field deployment.

Scope of work: Assist the City of Shafter with the addition of a new fire station. This assistance will facilitate and inform communications between the City of Shafter and Kern County as strategic location and cost-sharing options are explored.

Scope of work: Citygate built upon our previous 2020 Community Risk Assessment / Standards of Coverage (SOC) Analysis for the City of Carlsbad Fire Department. This engagement included reviewing the older fire stations and apparatus; preparing a functional Master Plan for their long-term use, modification, or replacement; and providing options for how to fund future fire stations.

Scope of work: Development of a Fire Master Plan for the Cy-Fair community of the northwest Houston metropolitan area. This engagement—based on Harris County Emergency Services District #9’s unique Fire and EMS fact pattern and varied risks—included a community risk assessment, a standard of cover study, and a compliance audit. The Master Plan also included the development of a strategic plan to ensure goals are actionable and categorized by priority over the long term.

Scope of Work: An update of Citygate’s 2017 Community Risk Assessment / Standards of Coverage study for the City of San Marcos Fire Department. The update provided recommendations for the appropriate staffing and deployment of firefighting and emergency medical service resources to meet the currently projected needs of the City, consistent with state and national best practices.

Scope of work: Assisting the County of Santa Barbara Fire Department team in the implementation of its ambulance transportation deployment. For this engagement, Citygate will deliver a “go-live” 911, Critical Care Transport (CCT) and Interfacility Transport (IFT) ambulance Optimal Deployment Plan; perform iterative analytics; conduct alternative deployment modeling; provide cost estimation and identify strengths, weaknesses, opportunities, and risks related to the Deployment Plan; and inform the Department as to the final Deployment Plan’s actionable needs for implementation by Logistics, Communications, and Financial Sections.

Scope of work: Review of a contemplated ambulance service permit system whereby two or more operators would provide Countywide ambulance services for the County of Santa Barbara. Related to this economic review, Citygate will calculate revenue and cost estimates using modeling for a proposed Countywide permit system and determine the viability of revenue generation for either a private or government entity.