Scope of work: A comprehensive analysis of staffing and resources for the La Mesa Police Department. In obtaining a better understanding of the staffing needs of the Department, Citygate will assist the Department in maintaining a safe community and providing a high level of customer service to its citizens. Citygate will conduct data-driven field services deployment assessments, incorporating relevant, measurable Department and City data while providing additional insight that the City can utilize to guide future growth and development, operating and capital budgets, and other financial and operating commitments. Citygate’s comprehensive work will ensure efficient and effective staffing structure and resource utilization, providing the foundation for future Department planning relative to the provision of public safety infrastructure and services.

Scope of work: A follow-on engagement to the previous operational review, Citygate conducted an analysis of progress and an update of recommendations made to the Finance Department, identifying current operational strengths and weaknesses and offering a Revised Priority Action Plan.

Scope of work: A study of Paramedic Ambulance Services throughout the Unified Service Area of San Diego County, CA. This study includes review of the organization’s existing and historical financial and business operations; comparing financial, business operations, revenue sources, service costs and deliverables to other similar organizations in other regions/areas; providing multi-year projections; and showing areas of efficiencies, deficiencies, and models for improvement with detailed methods for implementation.

Scope of work: A strategic planning and facilitation session for the City of San Juan Bautista, including a high-level organizational review to identify current issues and develop recommendations for workload management. After conducting varied stakeholder interviews and community and employee surveys, Citygate assisted in a Citywide update to establish vision and mission statements and identified key strategic goals and core priorities alongside developing new processes to monitor progress and update the Strategic Plan.

Scope of work: A citywide strategic plan and budget stabilization study for the City of Sonora, California, with the purpose of developing a strategic, goal-focused, sustainable budget strategy. The project included Steering Committee participation, strategic goal-setting facilitation with the City Council, community participation including Citygate’s facilitation of a Community Town Hall meeting, an organizational review, a budget stabilization study, an alternative analysis, and an implementation plan.

Scope of work: Assist the City of Shafter with the addition of a new fire station. This assistance will facilitate and inform communications between the City of Shafter and Kern County as strategic location and cost-sharing options are explored.

Scope of work: A comprehensive study of the Elk Grove Animal Shelter staffing model, including workload, animal population trends, performance measures, service delivery expectations, and operating budgets.

Scope of work: Citygate built upon our previous 2020 Community Risk Assessment / Standards of Coverage (SOC) Analysis for the City of Carlsbad Fire Department. This engagement included reviewing the older fire stations and apparatus; preparing a functional Master Plan for their long-term use, modification, or replacement; and providing options for how to fund future fire stations.

Scope of work: Review of a contemplated ambulance service permit system whereby two or more operators would provide Countywide ambulance services for the County of Santa Barbara. Related to this economic review, Citygate will calculate revenue and cost estimates using modeling for a proposed Countywide permit system and determine the viability of revenue generation for either a private or government entity.

Scope of work: operational review for the Coachella Valley Association of Governments (CVAG) Finance/Administration Department. This review included assessment of current operational structure, staff duties, and responsibilities and analysis of operational and fiscal policies, procedures, and practices—with attention to operational functions, workflow processes, and use of technology and automation in performance of operational responsibilities. Citygate offered comparison to best practices and made recommendations in accordance with the findings of this review.