Citygate is currently providing a Standards of Coverage and staffing study in support of the City’s related Santa Clara Development Project. The study includes an analysis of the response area, apparatus needs and replacement costs, staffing needs, and specialized training, apparatus, and equipment to address the unique hazards and demands posed by the former landfill parcels. The results of the study will be used to develop a plan to respond to the specific needs and requirements of the related Santa Clara Development Project and will provide recommendations to the City and Developer to improve and enhance the overall safety and security of future patrons and residents of this new mixed-use development.

Citygate is currently performing a fire services Master Plan assessment for the City of Turlock, California. As part of the Master Plan, this assessment will include a Community Risk Assessment, Standards of Coverage study, and headquarters programs adequacy and facility and fleet assessment. The Master Plan will organize all of these pieces into an organized whole from which immediate and longer-term fire service programs can be managed. The facility assessment will also identify modifications and the possibility of long-term continued use.

Citygate is currently performing a comprehensive operations and staffing assessment of the Police Department for the City of Minnetonka, Minnesota. This comprehensive assessment of the law enforcement services delivery system will entail review of Department functions, organizational structure, operational functions, staffing and service levels, and Department efficiencies to ensure current and future needs are met through efficient and effective operations. As appropriate, this study will coordinate with Citygate’s concurrent fire services study.

Citygate is currently conducting a fire department operational and physical asset study for the City of Minnetonka, Minnesota. This study will entail a thorough review and analysis of services, staffing, apparatus, and facility options for the Department, including a comprehensive Standards of Coverage document analyzing resource deployment to determine whether the Department is properly deployed to meet its community’s risks and expectations. This assessment will also include a staffing plan to meet the needs identified in the SOC analysis, a long-term apparatus plan, and a review of fire station locations and recommendations. The staffing analysis will identify strengths and weaknesses, if any, of the current staffing plan.

Citygate is currently conducting a service delivery and staffing study for the City of Portland Fire and Rescue in the City of Portland, Oregon. Using the Standards of Coverage process, Citygate will describe the community served and the services provided, review community outcome expectations and performance goals, conduct an analysis of community risks, and evaluate the current deployment, including fire station quantity and location, the quantity and types of apparatus, staffing levels, specialized capabilities, and first-due and ERF performance. Additionally, this study will include an assessment of underrepresented and vulnerable population needs and headquarters programs capacity to support field deployment.

As part of a Master Services Agreement with the Orange County Fire Authority (OCFA), wherein Citygate was recently retained to provide seven as-needed organizational service level assessments of operations for OCFA’s major cost centers, Citygate performed a service level assessment of the OCFA Fleet Services Division. This assessment ascertained the efficiency and effectiveness of Fleet Services’ operations and ensured compliance with policies/procedures, best practices, and regulatory agency requirements. The other six assessments part of the Master Services Agreement were for the Emergency Command Center, the Executive Leadership Team and Human Resources functions, the Emergency Medical Services Department, Field Deployment services, Business Services functions, and the Community Risk Reduction Department.

The Fire/EMS Standards of Coverage study was commissioned to analyze the effectiveness of the current deployment system; evaluate the need for additional fire stations, apparatus, and crews; recommend criteria for the placement and timing of these stations; and develop the criteria for deployment reductions of three to five fire stations to meet the fiscal needs of the District’s declining revenues. The study exceeded all of the District’s expectations and was very well received by the elected officials and stakeholders. The District adopted and implemented Citygate’s brownout service reduction plan. Citygate has been retained by the District to perform numerous additional engagements.

Citygate completed a Standards of Coverage (SOC) and management administrative assessment for the Central Fire Protection District of Santa Cruz County. This study was based on nationally recognized guidelines and best practices, federal and state mandates, and pertinent local and regional operating procedures. This study included a community risk assessment as part of an in-depth SOC, as well as assessments of each of the Department’s divisions, including administration, operations, fire prevention, training, EMS, and fleet maintenance.

Citygate completed a performance and fiscal audit of the Department of Fire and Public Safety in Maui, Hawaii. This study was specifically designed to analyze the County’s budgeted resource capacity and the utilization and allocation of those resources, and it provided recommendations for resource utility to ensure the County has the right resources performing the right services to allow the County to effectively achieve its strategic objective of providing a safe community for its residents.

Citygate completed a comprehensive services delivery and staffing review for the City of Eloy Police Department. The Work Plan addressed all facets of field, command, and support operations, including, but not limited to: the Field Services Division, including Patrol and Investigations, and the Support Services Division, including Fiscal, Fleet, Crime Prevention, Training, Policy and Procedures, Public Relations, Internal Affairs, Professional Standards, and other specialty services.