Citygate completed a fire department consolidation feasibility analysis for the cities of Redlands and Loma Linda, California. This study assisted the cities with determining if they should create a joint agency that would be a more efficient governmental organization that will provide improved services at controlled or lower costs. The study also focused on the possibilities to streamline the allocation of resources and equipment so that the most cost-effective apparatus, facility, training, prevention, and safety services could be provided.

Citygate conducted a Standard of Coverage planning analysis (fire station and crew deployment), along with a strategic management review of non-response (administrative) services for the City of Ogden Fire Department. Citygate provided a fiscal analysis of the costs needed to replace and rehabilitate several fire stations, increase quint staffing and add several headquarters positions, and purchase several new apparatuses. This evaluation of the Department’s overall response performance revealed several opportunities for improvement, including call processing time. Since recommendations were made in 2007, the Department has given this issue significant attention and implemented a dispatching priority system. From 2009 to 2015, fire call processing times were reduced by 66 percent and EMS call processing times were reduced by 83 percent.

Citygate completed a fire services study for the Los Angeles County Fire Department, in cooperation with the City of Santa Clarita. This study assessed the adequacy of revenue to support the current and planned operations and capital expenditures for stations and equipment in the Valley; the present adequacy of the number and location of fire stations, equipment, and personnel in the Valley; and the timing and adequacy of the number and location of planned fire stations, equipment, and personnel in the Valley. This project was completed within the agreed-to time frame and budget.

In 2004, Citygate conducted a review of the current arrangement for fire protection services within the City of Minneapolis, Minnesota, including a review of existing City Fire Department performance expectations for Citywide fire station, staffing, and apparatus needs. This project included assistance with the purchase and implementation of the FireViewTM deployment analysis software program, with coaching and advising Fire Department staff in deployment analysis. The culmination of the study effort was a written report with statistical and map-based exhibits justifying fire services deployment based on the risks and community expectations in Minneapolis.

Citygate completed a management and operations review of the City of Glendale’s Maintenance Services Section. The Maintenance Services Section is responsible for maintaining all of Glendale’s street trees, commercial center street furniture and amenities, roads, sidewalks, gutters, storm drains, and sewers. The analysis included an evaluation of infrastructure-related General Fund and capital improvement program resource allocation, maintenance service levels, staffing and operations, including maintenance crew size and historical staffing trends; the use of vehicles, equipment, and technology; and a review of deferred maintenance of the City’s infrastructure. A primary focus of the project for Maintenance Services was the alarming increase in maintenance, repair, re-habilitation, and replacement cycles related to street trees, road maintenance, sidewalks, and other components of the City’s infrastructure.

Citygate completed a management and operations review of the City of Glendale’s Traffic and Transportation Section. The analyses included an evaluation of infrastructure-related General Fund and capital improvement program resource allocation, maintenance service levels, staffing and operations, including maintenance crew size and historical staffing trends; the use of vehicles, equipment, and technology; and a review of deferred maintenance of the City’s infrastructure.

Citygate developed a comprehensive fire suppression and emergency medical services Master Plan for the City of Brentwood, California. The completed Master Plan was designed to help the City more capably provide fire and emergency medical services.