Citygate performed an animal care feasibility study for Davis County, Utah. This assessment reviewed Animal Care of Davis County’s ability to meet the County’s current and growing animal care needs, evaluated and described a range of options to provide animal shelter services, and estimated the advantages, disadvantages, and costs of alternatives. This review included an in-depth operational assessment of Animal Care of Davis County to provide the foundation for recommendations on the needs of a new animal shelter facility.

Citygate performed a fire department services evaluation for the City of Hastings, Minnesota, Fire Department. This assessment established recommended minimum requirements relative to the organization and deployment of fire suppression operations, emergency medical operations, and special operations for the Department to consider and provided a template for future analysis and long-term financial planning.

Citygate performed a comprehensive operations and staffing assessment for the Police Department in the City of West Sacramento, California. This assessment analyzed staffing needs and service demands to determine an optimal staffing model, appropriately considering workload, performance measures, service delivery expectations, operating budgets, community priorities, and Departmental organization.

Citygate performed an operational review and provided mentoring for the Western Riverside Council of Governments’ Finance Department. The operational review will include an examination of the Department’s organizational structure; a review of the financial policies, procedures, and practices; and a review of the Department’s operational functions, workflow processes, and documents to identify overall strengths and weaknesses and provide recommendations for streamlining procedures and processes. The mentoring will entail assisting the Finance Director in the development of long-range financial planning and forecasting models based on industry best practices and providing professional guidance and mentoring to key management staff as needed.

Citygate performed an independent operational and organizational assessment for the City of Oceanside Police Department, affecting current, future, and long-term organizational, strategic, and operational plans. This review examined current and future service delivery, quality of service, service delivery expectations, community engagement, community priorities, Departmental organization, and staffing and deployment feasibility to maintain current and future organizational efficiency. This study assisted in establishing efficiencies to ensure City, Department, and community needs are met by reviewing programming, infrastructure, operational efficiency, and fiscal impacts of associated findings and recommendations across the entire organization, as well as identifying planned service delivery systems and staffing allocation models to best serve the community and achieve City Council and Department goals and objectives.

Citygate conducted a fire services Master Plan for the City of Taylor, Texas. This Master Plan assisted the City to provide a safe, effective, and appropriately sized response force for fires, medical emergencies, and other events requiring a specialized emergency fire response as the City grows within the existing corporate limits, including a Samsung facility annexation. The Master Plan entailed a Standards of Coverage / Community Risk Assessment, as well as a headquarters staffing review and a review of the operational and fire prevention impacts generated by the Samsung facility.

Citygate performed an organizational and operations review of the Human Resources function in the City of Hercules, California. This comprehensive review will assess the effectiveness of the current Human Resources functions, policies, procedures, and operations and, based on the study findings, identify areas of operational success and provide a set of recommendations to enhance operations and effectiveness of the Human Resources function where indicated.

Citygate performed a comprehensive operations and staffing assessment of the Police Department for the City of Minnetonka, Minnesota. This comprehensive assessment of the law enforcement services delivery system featured a review of Department functions, organizational structure, operational functions, staffing and service levels, and Department efficiencies to ensure current and future needs are met through efficient and effective operations. This study was coordinated with Citygate’s concurrent fire services study.

Citygate conducted an operational and physical asset study for the City of Minnetonka, Minnesota Fire Department. This study entailed a thorough review and analysis of services, staffing, apparatus, and facility options for the Department, including a comprehensive Standards of Coverage document analyzing resource deployment to determine whether the Department is properly deployed to meet the risks and expectations of its community. This assessment also included a staffing plan to meet the needs identified in the SOC analysis, a long-term apparatus plan, and a review of fire station locations with recommendations. The staffing analysis identified strengths and weaknesses, if any, of the current staffing plan.

Citygate conducted a Community Risk Assessment / Standards of Cover study for Redwood City, California. This study served as a guide for the City regarding future planning relative to the provision of fire and emergency medical services using local risk and demographics to determine the level of protection best fitting the City’s needs.