Scope of work: Assessment, development, and design of an Animal Services Strategic Plan for Contra Costa County. This new plan includes an evaluation of the accomplishments of the Animal Services Department since the implementation of the 2018 strategic plan, and will contain clear prioritized goals, objectives, and metrics to measure progress. The scope of work will also include surveys of internal and external stakeholders throughout the community. As part of this engagement, Citygate will include an implementation action plan, and will provide on-site training and strategic meetings to ensure successful implementation of the plan.

Scope of work: A strategic planning and facilitation session for the City of San Juan Bautista, including a high-level organizational review to identify current issues and develop recommendations for workload management. After conducting varied stakeholder interviews and community and employee surveys, Citygate assisted in a Citywide update to establish vision and mission statements and identified key strategic goals and core priorities alongside developing new processes to monitor progress and update the Strategic Plan.

Scope of work: A law enforcement feasibility study for the City of Palmdale. The study will include an analysis of the City’s current public safety services and programs to determine whether its current model is sustainable, whether modification of the City’s current strategies and programs should be considered and offer additional strategies the City should consider. For this engagement, Citygate will administer a public survey regarding current public safety programs and satisfaction and will perform an analysis which includes an examination of the City’s public safety in conjunction with the Los Angeles County Sheriff’s Department (LASD) law enforcement service contract. Citygate will identify areas of improvement for staffing non-sworn community safety programs and explore the potential for sensible, cost-effective enhancements.

Scope of work: An assessment of the Corpus Christi Animal Care Services Department to determine any issues that may limit effectiveness of operations and administration. The assessment includes an evaluation of the CCACS facility and the Department’s building needs; review of documents, policies and procedures, and operations; and incorporation of staff interviews and stakeholder input. The assessment also includes a review of the CCACS business model and the efficiency of policies, procedures, workflow, and animal flow in all Animal Care Services divisions—including but not limited to Administration, Field Operations, Investigation, Kennels, Live Release, and the Veterinary Clinic. Length of stay and capacity of care as well as euthanasia policy will be evaluated. The assessment includes a market pay analysis for positions in the Department.

Scope of work: Citygate provided strategic planning and facilitation assistance for the City of Angels Camp, California, as a follow-up to Citygate’s previous two studies for the City: the 2018 organizational review and budget stabilization study, and the 2020 financial action plan in response to COVID-19. For this project, Citygate interviewed key staff, City Councilmembers, and community members to gauge current operational efficiency, identify goals and priorities, and identify general and operational issues/priorities to assist in the development of Council priorities. Citygate also reviewed the City’s current fiscal condition at a high level to identify present opportunities and challenges.

Scope of work: An Organizational Workload Study to assess the organizational structure, resource allocation, and geographical patrol boundaries of the Berkeley Police Department and determine whether they are adequate to provide the highest level of service within the City. The study will leverage a community survey administered by Citygate, explore the efficiency of the Mobile Crisis Team as a means of operational efficiency, and will offer robust consideration of the Department’s role and deployment related to Homeless Services. Citygate’s report will include future projections and goals regarding staffing, geographical boundaries, and a comprehensive, data-driven analysis of workload. Citygate will consider how the City’s growth in population and development will impact future services, with recommendations that will empower the City to improve and enhance the overall safety, security, and satisfaction of City residents.

Scope of work: A strategic planning and facilitation session for the City of San Juan Bautista, including a high-level organizational review to identify current issues and develop recommendations for workload management. After conducting varied stakeholder interviews and community and employee surveys, Citygate assisted in a Citywide update to establish vision and mission statements and identified key strategic goals and core priorities alongside developing new processes to monitor progress and update the Strategic Plan.

Scope of work: A citywide strategic plan and budget stabilization study for the City of Sonora, California, with the purpose of developing a strategic, goal-focused, sustainable budget strategy. The project included Steering Committee participation, strategic goal-setting facilitation with the City Council, community participation including Citygate’s facilitation of a Community Town Hall meeting, an organizational review, a budget stabilization study, an alternative analysis, and an implementation plan.

As a follow-up engagement to Citygate’s 2021 feasibility analysis regarding City-provided police services, Citygate is currently conducting a study of hybrid public safety models for the City of Jurupa Valley, California. This study will examine hybrid models of public safety services the City may consider in addition to the current contracting model of law enforcement services being provided by the Riverside County Sheriff’s Department. This will entail reviewing with City staff the existing Sheriff’s Department quality of life service requests and services delivered to determine how the Sheriff’s Department is meeting the City’s current needs, as well as providing five alternative service delivery models, including two mental health response models and three community policing models.

Citygate provided strategic planning and facilitation assistance for the City of Angels, California, as a follow-up to Citygate’s previous two studies for the City: the 2018 organizational review and budget stabilization study and the 2020 financial action plan in response to COVID 19. For this project, Citygate interviewed key staff, City Councilmembers, and community members to gauge current operational efficiency, identify goals and priorities, and identify general and operational issues/priorities to assist in the development of Council priorities. Citygate also reviewed the City’s current fiscal condition at a high level to identify present opportunities and challenges.