Scope of work: An independent operational and organizational assessment for the City of Oceanside Police Department, affecting current, future, and long-term organizational, strategic, and operational plans. This review examined current and future service delivery, quality of service, service delivery expectations, community engagement, community priorities, Departmental organization, and staffing and deployment feasibility to maintain current and future organizational efficiency. This study assisted in establishing efficiencies to ensure City, Department, and community needs are met by reviewing programming, infrastructure, operational efficiency, and fiscal impacts of associated findings and recommendations across the entire organization, as well as identifying planned service delivery systems and staffing allocation models to best serve the community and achieve City Council and Department goals and objectives.

A study of ambulance service delivery models for the City of San Rafael. This assessment includes analysis of EMS service levels, staffing, hiring and training, standards of coverage, and will address the potential impacts of options presented to the City.

Citygate performed an organizational review and analysis of Monterey County’s current homeless programs, funding, and coordination services. For this review, Citygate identified, evaluated, and recommended funding sources and budgeting structure for the Homeless Services function; identified and recommended organizational best practices, including comparisons with similar cities and counties; evaluated and recommended best practices for collaboration and coordination with various County departments, the Continuum of Care, local cities, school districts, businesses, and homeless service providers; and evaluated and recommended formal and informal organizational alignment, structure, and staffing for the Homeless Services function.

Citygate conducted the first-ever independent Standards of Coverage evaluation of the Los Angeles Fire Department’s fire and emergency medical services deployment system, including the current system’s capacity to evolve over time as a very diverse metropolitan area. This analysis determined whether current fire station locations and crew/apparatus staffing are sufficient to meet the unique needs of the Department’s service area. A comprehensive community risk assessment was also included as part of the overall analysis.

Citygate conducted a fire services staffing analysis for the Port of Corpus Christi to determine the cost, quantity, type, and recommended schedule necessary to staff a new 70-foot fireboat that will serve both as a Port security patrol boat and a firefighting asset. Additionally, Citygate recommended a Port organizational structure for an effective chain of command up through the Chief Operating Officer position, and provided input on considerations and implications regarding ongoing service delivery needs.

Citygate provided a Standards of Coverage and staffing study in support of the City’s related Santa Clara Development Project. The study included an analysis of the response area, apparatus needs and replacement costs, staffing needs, and specialized training, apparatus, and equipment to address the unique hazards and demands posed by the former landfill parcels. The results of the study will be used to develop a plan to respond to the specific needs and requirements of the related Santa Clara Development Project and will provide recommendations to the City and Developer to improve and enhance the overall safety and security of future patrons and residents of this new mixed-use development.

Citygate performed a comprehensive operations and staffing assessment for the Police Department in the City of West Sacramento, California. This assessment analyzed staffing needs and service demands to determine an optimal staffing model, appropriately considering workload, performance measures, service delivery expectations, operating budgets, community priorities, and Departmental organization.

Citygate, in partnership with COAR Design Group (formerly Jeff Katz Architecture), conducted a police workload and staffing study for the City of Los Altos, California, as part of the City’s larger plan exploring options for renovating its current police headquarters facility or constructing a new facility. For this study, Citygate evaluated the adequacy of staffing levels for current workload and whether Department command staff’s goals and objectives related to staffing and community service level expectations were being met; examined the current organizational structure; provided a structured and defensible methodology for the Department’s staff to use in projecting future staffing needs; identified where data and community needs indicate new service delivery methods are needed; identified any redundancies, gaps, and opportunities for applying best practices in the provision of core services; and made recommendations for staffing levels that will allow the Department to maintain or increase its current level of services, as well as recommended any emerging technologies that may assist or enhance intelligence-led policing strategies.

Citygate performed an independent operational and organizational assessment for the City of Oceanside Police Department, affecting current, future, and long-term organizational, strategic, and operational plans. This review examined current and future service delivery, quality of service, service delivery expectations, community engagement, community priorities, Departmental organization, and staffing and deployment feasibility to maintain current and future organizational efficiency. This study assisted in establishing efficiencies to ensure City, Department, and community needs are met by reviewing programming, infrastructure, operational efficiency, and fiscal impacts of associated findings and recommendations across the entire organization, as well as identifying planned service delivery systems and staffing allocation models to best serve the community and achieve City Council and Department goals and objectives.

Citygate conducted a fire services Master Plan for the City of Taylor, Texas. This Master Plan assisted the City to provide a safe, effective, and appropriately sized response force for fires, medical emergencies, and other events requiring a specialized emergency fire response as the City grows within the existing corporate limits, including a Samsung facility annexation. The Master Plan entailed a Standards of Coverage / Community Risk Assessment, as well as a headquarters staffing review and a review of the operational and fire prevention impacts generated by the Samsung facility.