The City of Surprise retained Citygate to conduct a Master Planning project along with a Standards of Coverage planning analysis for the Fire Department. The planning effort needed to have a long-term strategic focus while designing short- and mid-term strategies to phase services as economic growth occurred. Citygate’s recommendations followed best practices, with solutions designed to enhance the Fire Department’s capabilities in the near term of one to three years while building a firm foundation upon which the Department can grow over the longer term.